We try and provide the best service possible. However, there may be times when you may feel like you haven’t been dealt with as well as you should have.
If this happens, we want to know. We want the opportunity to put things right.
The complaint form should be completed if you’re unhappy with any service provided by us and we will investigate it.
Return the complaints form to firstname.lastname@example.org or by post to:
Social Care Wales
If your complaint is about a registered social care worker, please go to Raising a concern.
When we get things right we’d like to know. This helps us learn and improve. Contact us at email@example.com or 029 2078 0672.