Concerns and complaints
We try and provide the best service possible. However, there may be times when you may feel like you haven’t been dealt with as well as you should have.
If this happens, we want to know. We want the opportunity to put things right.
The complaint form below should be completed if you’re unhappy with any service provided by us.
We will take this and investigate the complaint further.
Return the complaints form to:
Social Care Wales
Or you can contact us at email@example.com or 029 2078 0636
If your complaint is about a registered social care worker, please go to making a complaint
When we get things right we’d like to know. This helps us learn and grow. Contact us at firstname.lastname@example.org or 029 2078 0636.