When a concern has been raised about you

We investigate concerns raised about registered workers. This includes workers who don’t meet the Code of Professional Practice for Social Care. Here is information about the types of cases we investigate.

What type of concerns can we consider?

We can only consider concerns about a registered persons.

We consider whether a registered person’s fitness to practise is ‘impaired’ (negatively affected). This is by one of the following factors:

  • Misconduct - where behaviour falls short of what’s expected.
  • Lack of competence – displaying a lack of knowledge, skill and judgement.
  • Conviction or caution for an offence in the UK – or somewhere else if it would be a crime if committed in the UK.
  • Physical or mental health – usually a long-term, or untreated health condition.
  • A finding of another regulatory body.
  • Being included in a barred list (held by the Disclosure and Barring Service).

We also consider allegations about an entry to our Register made fraudulently or incorrectly.

We display the outcomes of cases where there’s a formal sanction on our hearings pages.

Concerns about social work students

Any concerns about your fitness to be a social work student will usually be assessed and dealt with by your university first.

We consider referrals about social work students in the same way as any other registered person.

When was your case referred?

Any referral made before 31st March 2014, will be considered under the Care Council for Wales Conduct Rules 2011.

Any referral made between 1st April 2014 and 31st March 2017, will be considered under the Care Council for Wales Fitness to Practice Rules 2014.

Any referral made on or after the 1st April 2017, will be considered under the new Social Care Wales Rules 2017

Last updated: 12 February 2018