Childcare worker and two children
Information and Learning Hub

Upcoming events

Tue 9

Information, advice and assistance resource launch events

Tuesday 09 - Wednesday 31 January 2018
Across Wales
Book event

Social Care Wales are running events to support the development of outcomes focussed social work practice.

The information sharing events will help raise awareness of new ‘Better Conversations’ learning resources.

The resources include a comprehensive set of slides and notes which you will need to adapt for your particular setting. There are two packs; the first for use with team managers and front line Information, Advice and Assistance teams and the second for organisations, senior managers and elected members to better understand the part they have to play in supporting this new approach.

These resources will be part of the Information, Advice and Assistance Competency Framework currently in development.

If you’d like to join us on one of the dates below, we’ll talk through how you might make best use of the resources.

9 January  Optic Centre, St Asaph, 12.30pm – 4pm

18 January WLGA offices, Drake Walk, Cardiff 10.00am – 12.30pm

31 January Halliwell Centre, Carmarthen, 10.00am – 12.30pm

Across Wales
Fri 27

Advocacy Expert Class

Friday 27 October 2017
Future Inn, Hemmingway Road, Cardiff CF10 4AU
Book event

Social Care Wales, Age Cymru and Children in Wales are running free sessions for professional advocates in Wales to gain knowledge and skills and to provide a forum for peer support and ongoing learning.

Advocacy is vital for personal well-being under the Social Services and Well-being (Wales) Act 2014. Voice and control are fundamental principles of the Act - putting individual needs at the centre of care, and giving people control over their well-being.

Independent Professional Advocates need a better understanding of their role  and how it relates to other parts of the Act , so they can help people to access prevention and early intervention, as well as giving them greater voice and control.

These interactive expert classes will cover:

·       The legal context of advocacy

·       Part 10 of the Code of Practice (Advocacy)

·       Participation and barriers to well-being

·       The national outcomes framework and achieving well-being

·       Advocacy and the rest of the Act

·       IPA practice exchange

The session is designed to:

·       Share knowledge, successes and challenges

·       Consider how new information relates to your current experience

·       Work together to find innovative solutions to existing or potential issues

·       Inspire and equip you to apply this information in your work! 

To book a place, please contact, giving your name, organisation, e-mail and telephone number by 18 October 2017. 

Pre-course information will be sent by 20 October 2017.

Future Inn, Hemmingway Road, Cardiff CF10 4AU
Mon 13

Building care and support together workshops

Monday 13 November 2017 - Wednesday 13 December 2017
Across Wales
Book event

Social Care Wales are holding a series of workshops to help people improve how they work together to develop better care and support in a co-productive way.  We all want to do things better and differently but can sometimes face barriers or feel sure we’re on the right path.  These events are designed to offer practical advice and solutions from the people who have been there and done it.

Who are these events for?

These events are for organisations and individuals who are on the path of co-production are are looking  to move forward ideas and projects, such as

  • People who work in statutory, independent or third sector organisations.  You could work in housing, health, social services or any social care related setting
  • Managers and commissioners who are looking at innovative solutions to care and support and want to explore how this can be done
  • Community groups or individuals who want to get involved in shaping care and support
  • Community groups or individuals who are actively looking to set something up to help a group of people, for example a café for carers

What will the events cover?

These are free, one day events, including lunch, which will cover

  • The national policy and legislative context; why we need to work together
  • Explaining what co-production means and how it can be applied to your work
  • Stories from people about their own experience

In the afternoon, you will be able to choose from a series of practical workshops.  Bring along your ideas or projects you are working on to get advice and tips on what works and what doesn’t

When and where?

To book your place, click on the links above.  Please note, places are limited.  If you have any questions, please contact Dyfan by calling 02920 780 654 or e-mail

Across Wales
Learning on the Act events

Since January 2016, we have organised training events across Wales to ensure the successful implementation of the Social Services and Well-being (Wales) Act 2014. There are currently no events scheduled, but future events are planned. Please check back for details.

Carer serving food to an older gentleman

If you are running any events on the Social Services and Well-being (Wales) Act 2014 or the Regulation and Inspection of Social Care (Wales) Act 2016, let us know so they can be included on these pages.

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