Essential information on new initiatives to support employers and domiciliary care workers

29 March 2018
Social Care Wales

If you are a social care employer or worker, you may be aware of a number of new initiatives coming into effect over the next few weeks. These include a new induction framework, Employers’ Code, domiciliary care workers joining our Register and upgrades to SCWonline. Many of which come about due to the Regulation and Inspection of Social Care (Wales) Act 2016 (the Act). 

Here is a summary of what you need to be aware of.

The Code of Practice for Social Care Employers (Employers’ Code)

The Employers’ Code describes what is expected of employers to ensure a safe, skilled and appropriately supported social care workforce. 

It comes into force on 2 April 2018, replacing the Code of Practice for Social Care Employers published in 2002. Care Inspectorate Wales (CIW) can take action if employers fail to comply. It is available as a PDF download. An app will be available in April. 

More about the Employers’ Code.

Extending the register

We will have the powers to welcome domiciliary care workers onto our Register in April. This was announced by the Minister for Children and Social Services in January as part of an on-going commitment to professionalise the social care workforce and raise the status of workers.

All home care workers will have to register to legally work in Wales by April 2020. Adult residential care workers will be next. The Welsh Government will then consider if other groups should be added.

Prepare to care - supporting domiciliary care workers to register

With around 23,000 home care workers needing to register from mid-April, workers and their employers will want to know more about why, how and when registration is happening. To guide them through the process we have on-line FAQs addressing queries about fees, qualifications and timescales. 

More guidance and support will be available after Easter, including:

  • Registration explained – video and text overview of the process.
  • Case studies – short films featuring workers, people who receive support and carers explaining why domiciliary care is crucial and why it is important to register, professionalise and raise the status of the workforce.
  • Meet the registration team videos showing how they can help you.
  • The Domiciliary Care Worker - Practice guidance for domiciliary care workers. Role specific guidance to supplement the Code in a PDF or app.
  • Registration app – help to register in an app.
  • A presentation for employers to use with workers.

If you need support or advice, please get in touch. We want to work with employers to help staff register and can hold a registration workshop at your workplace on request.

Read the FAQs for domiciliary care workers and employers

Improving SCWonline 

We are upgrading our current registration IT system to make improvements and make sure it is capable of processing applications from thousands of domiciliary care workers. Our current system, SCWonline, will be unavailable whilst we implement and test changes. Domiciliary care workers will be able to apply to register when the new system goes live in April.

Find out more about  improvements to SCWonline.

All Wales Induction Framework for Health and Social Care

Employers need to be aware that the All Wales Induction Framework for Health and Social Care will replace the Social Care Induction Framework (SCIF). The new framework, developed in partnership with NHS Wales Workforce Education Service (WEDS) employers and learning providers has been available since December 2017, but must be implemented from April 2018. Workers who started the SCIF prior to this date will have the normal amount of time to complete it. 

More about the All Wales Induction Framework for Health and Social Care.