SCWonline is our secure online portal which you can use to communicate with us. It can be used on a PC, tablet or smartphone. It’s used by applicants, registrants, signatories, CIW Inspectors and Board members.

SCWonline is unavailable

While we are busy upgrading our IT systems we will not be able to process any applications, take payments or amend your details over the telephone.

If you want to apply to register as a domiciliary care worker please e-mail and we will let you know when you are able to apply. 

The system is expected to be available soon after we make final changes.

If you have an urgent query please email