Award categories

In 2018, the Accolades will have eight categories. If you’re interested in applying for more than one category, you will need to submit a different entry form for each category. The examples for each of the categories below are for illustrative purposes only and should not limit your entry.

Citizen-led services

  • models where people who receive care and support, their families and communities work together to design and provide the care and support that’s needed
  • care and support are shaped by those who use them, so they better meet their needs
  • learning and development, led by people who receive care and support or carers, that’s had a major effect on staff who provide care and support.

Better outcomes by learning and working together

  • examples of modernising the workforce across organisational boundaries to improve outcomes
  • learning or training across professional boundaries that’s resulted in different services working together effectively within the community
  • better, sustainable care and support because of community working.


Effective approaches to safeguarding

  • evidence of how victims of abuse have helped improve practice
  • how multi-professional learning and development has improved safeguarding skills
  • examples of new services that have prevented or reduced harm, or provided better support to people who have been harmed.

Developing a confident and sustainable workforce

  • examples of better recruitment and/or retention in social work, social care, or early years and childcare
  • developments that help practitioners add to their qualifications and existing skills
  • successful initiatives that have encouraged people to choose social work, social care or early years as a career
  • examples of initiatives aimed at reaching under-represented groups.

Excellent outcomes for people of all ages by investing in the learning and development of staff

  • examples of how investing in staff learning and development has led to better care and support for people of all ages, whether at home or in other settings
  • new ways of working by staff that support independent living and well-being
  • evidence of developing leadership skills in new or existing managers.

Use of new technology to improve services

  • where new technology has helped improve the quality, effectiveness and efficiency of care and support provided
  • learning and development that have made workers more skilled in using new technology in their day-to-day work
  • ways in which new technology has been introduced to people who receive care and support to improve their independence and well-being.

Use of data and research to support prevention, early intervention and effectiveness

  • how evidence of what’s needed has been used to prevent demand or has resulted in earlier intervention to reduce demand
  • examples of how citizens’ voices are being captured to inform the design of care and support.
  • how knowledge from research about what works well has been used to improve care and support
  • examples of how people who receive care and support have contributed to research
  • ways in which the collection of data has been improved, to help with service or workforce planning.

Innovative and creative solutions – sharing your experiences

  • examples of new ways of practice being tested and how you find out if they are working
  • examples of creative ways to improve well-being and what has been learned so far
  • evidence of how practice has been changed because the existing way of working is not producing the expected results
  • evidence of supporting people who receive care and support to achieve what matters to them.
Last updated: 15 November 2017