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The Accolades 2020

Find out more about The Accolades awards that recognise, celebrate and share excellent work by organisations, groups or teams in social care, early years and childcare.

What are the Accolades?

In 2020, the Accolades will be awarded to teams, groups or organisations that:

  • have had a positive effect on people who receive care and support
  • support staff development
  • help improve services
  • meet people’s equality, diversity and language needs.

Winning an Accolade showcases your achievements and is an opportunity to share your best practice and what you have learned with others.

Your work helping people who receive care and support achieve the things that matter most to them will also present a positive image of social care, and early years and childcare to the public.

2020 Accolades awards ceremony

The Accolades 2020 awards ceremony will take place virtually between midday and 1pm on Tuesday, 10 November 2020.

The one hour-long virtual programme, which will be hosted by BBC television and radio presenter Garry Owen and our Chief Executive Sue Evans, will be broadcast live over the internet. We will update this page with more information and a link to the broadcast nearer the time.

Accolades categories and finalists

Fourteen projects and five care workers have been chosen by our panel of judges as finalists for the 2020 Accolades – find out who they are and what they do.

Building bright futures with children and families

Celebrating projects working with children, young people and families to help them achieve what matters to them.

Conwy County Borough Council – For its ‘Family Support Model’ project, which sees five community-based teams provide support to families. The project has also developed a bilingual tool that can be used with families to develop an understanding of what’s important to them, their needs and priorities, an action plan and a pathway for further support.

Families First Vale Parenting Service, Vale of Glamorgan – For its project supporting families to build on their strengths and make positive changes, helping parents feel more confident in managing behaviour, routines and boundaries. It focuses on promoting emotional well-being and supporting positive family relationships, and benefits from specialist midwifery support.

Navigate Parent Mentoring Service @ Scope – For its project providing bespoke support to parents who have a child on the path to a diagnosis of disability or impairment, or who have received a diagnosis within the past 12 months. It provides tailored emotional and practical support to parents and carers that helps them give their child the best start in life.

Developing and inspiring the workforce of tomorrow

Celebrating projects using effective, creative and innovative approaches to developing the workforce to meet current and future demands and expectations. Approaches may cover learning, development and/or qualifications.

Wrexham Glyndŵr University – For its ‘Outside In’ project, a focus group that uses innovative ways to educate future social workers. ‘Outside In’ makes sure social work students learn from the experience and expertise of individuals who have received social care, social work and health services.

Mudiad Meithrin – For its training and development department ‘Academi’, which provides Welsh-medium childcare staff and volunteers with opportunities to develop a range of skills and experiences through its national training programme. In 2018-19, more than 2,100 people attended 142 Academi courses.

Gwent Regional Partnership Team – For its ‘Gwent Career College Consortium’ project, which offers a practical approach to recruitment challenges by providing a holistic approach to support the development, qualification and recruitment of health and social care workers in Gwent.

Improving care and support at home together

Celebrating the benefits of working together to support the well-being of people living in their own home.

Flintshire County Council Social Services – For its project providing daytime activities for more than 250 people with learning disabilities. The project helps people learn new skills, develop independence, and make social connections and friendships. It also works with a supported living programme to help the people it supports, their parents and carers access respite services.

NEWCIS, north east Wales – For its ‘Bridging the Gap’ project, which allows social care workers to access reliable and flexible respite solutions. It allows carers to take a break to suit their needs and can support an urgent need for respite.

Innovative and inspiring ways of working

Celebrating projects trying out new ways of working to support people who access social care or early years and childcare

Newport City Council – For its ‘Project Perthyn’ initiative that has committed to opening three new children’s homes in the local authority area. The project aims to bring children back to Newport – to their homes, schools and family – and helps children stay in Newport by providing a different type of care experience.

Bridgend County Borough Council – For its ‘Baby in Mind’ project, which provides families with effective early intervention in an attempt to improve outcomes in the short-, medium- and long-term. The project provides pre- and post-birth support to families, aiming to reduce the number of children who are looked after.

Carmarthenshire County Council – For its ‘We Can Run’ project that aims to improve the health and well-being of those using mental health services and promote the positive effects that being active can have on mental health. The project offers a running club and advice on lifestyle, diet and nutrition, as well as other services, such as physiotherapy and a communication platform for its users.

Working with and listening to people living with dementia

Celebrating projects that put people living with dementia at the heart of their work so those living with dementia can achieve what matters to them.

Gwynedd Council – For its ‘Dementia Go’ project, a bilingual service that aims to give people with dementia, their families and carers a chance to be active, have fun and be part of a community. The classes involve exercises to improve strength, balance and co-ordination to help with everyday activities. Sports, such as table tennis, are popular, as are music, singing and dancing.

The Rainbow Centre, near Wrexham – For its day centre project, a purpose-built community hub that provides a range of interventions, such as social interest and exercise groups, community outreach and befriending, as well as community transport and volunteering opportunities. The project aims to promote positive ageing and empower older people to stay as independent as possible and reconnect with the local community.

Welsh Ambulance Service NHS Trust – For its project focusing on the way it responds to people with dementia. The project is developing a Learning and Development Framework for its staff and volunteers, more effective referrals, dementia-friendly environments and better partnerships with key services. People living with dementia and their carers have a strong voice in the project’s work and future plans.

WeCare Wales award and public vote

The WeCare Wales award is a new award for the Accolades 2020. It celebrates individual care workers in Wales who have a positive impact on people’s lives. The five finalists work in various roles in social care. They help the adults, children and families they work with achieve what really matters to them every day.

We need your help to decide who should win the first WeCare Wales Accolade. Read about the nominees and watch their inspiring video stories. You can vote for your winner by clicking the link beneath each video. The vote is open until Friday, 16 October. Follow us on Twitter and Facebook for updates.

Andrew Mack, care support worker for Carers Trust South East Wales in Rhondda Cynon Taff

Andrew was nominated by Emma Baker, the charity’s head of respite and short breaks. Here's a summary of what Emma had to say about Andrew:

'As a child, Andrew was a young carer for his foster brother. Andrew learnt sign language and helped with tracheostomy support and peg feeding to support his brother’s independence, choice and quality of life.

Andrew is a dedicated, intuitive support worker who enriches and enhances the lives of every child and family he supports. Andrew adapts his approach to every child, building strong relationships with families. Andrew uses communication tools to understand their thoughts, wishes, feelings and choices. He also appreciates every child’s interests, passions and favourite superheroes, even dressing up as an Avenger for a special event!

Andrew embodies the Code of Practice, coaching his colleagues to achieve exceptional support for children and their carers. Andrew is the ambassador for a scheme between the local authority and Youth Cymru, where children undertake bronze, silver and gold awards for managing their daily life activities and interests, leisure and education. Andrew is an exceptional person, colleague and support worker who deserves the highest recognition for his dedication, commitment and skill.'

Jackie Moon, domestic assistant at Cartref Porthceri Residential Home for Older People in Barry

Jayne was nominated by the home’s operations manager Marijke Jenkins. Here’s a summary of what Marijke had to say about Jackie:

'In recognition of her enthusiasm, Jackie was appointed Dementia Champion and contacted a local primary school to arrange for year six pupils to visit Cartref every fortnight to spend time with the residents. The effect on the residents’ well-being has been remarkable. Not only has the project engaged and stimulated the residents, it has also increased the confidence of the young people.

Jackie’s intergenerational project is bringing young and old together, breaking down harmful stereotypes and promoting a greater sense of mutual respect and understanding. This growing understanding has motivated the young people to become ‘Dementia Friends’, which is helping establish a dementia-friendly local community.

Jackie has inspired others and is assisting in the ‘roll out’ of this programme across the Vale of Glamorgan. Several other primary schools and residential homes have now adopted the programme and far from it being a ‘one off’ isolated initiative, it will have a lasting legacy that will contribute to the well-being of people for many years to come.'

Jayne Jenkins, domiciliary care worker for Bridgestart Team (CRT) in Bridgend

Jayne was nominated by Paul Jones for her work caring for his father who received palliative care for terminal cancer. Here's a summary of what Paul had to say about Jayne:

'Jayne cared for my father at home following his release from hospital. Jayne played a central role in his well-being, mindfulness and positivity. She encouraged him to smile, talk and become as independent as he could be during her visits which were often several times per day.

Jayne has a natural, caring nature, and put my father at ease. She took a natural interest in Dad and the family from day one and made him happy and comfortable. He always looked forward to having Jayne visit, and we knew her visits would always make his day. Without Jayne, Dad would have been far worse off during his release from hospital.

As well as being the ultimate professional, Jayne is an absolute star, and a bit of a hero as far as we are concerned. Not only did she help Dad with his daily routines, but she listened to Mum and me when we needed some emotional support. Bridgend County Borough Council should be very proud to have someone as dedicated, friendly and passionate about her role as Jayne is working with them.'

Kate Mellor, residential support worker / keyworker at QEWC in Flintshire

Kate was nominated by her team leader Curtis Baines. Here’s a summary of what Curtis had to say about Kate:

'Kate deserves recognition for the work she does on a shift-by-shift basis with her key child. From day one, Kate has been a consistent and key figure to her, and her most important role model/guardian.

Kate’s key child is from Lithuania, but has been resident in the UK since the age of 11 and within a short time went into care. Following multiple placement breakdowns, she came to reside with us. For the past three years, Kate has built this scared child’s confidence and transformed her into a strong, independent and confident teenager.

Kate encouraged her to join an ice-skating club and often attends events in her own time to support her. Kate takes her key child to a Lithuanian shop each week to promote her heritage and eat the foods she likes. Every Christmas Eve she prepares a Lithuanian meal, bakes treats and decorates the table like the young person would have experienced in her home country. Kate’s bond with her key child is something truly special, and as her manager, I couldn’t be more proud to witness such selfless, amazing work.'

Sandra Stafford, foster carer for Conwy County Borough Council

Sandra was nominated by social workers Danielle Dally and Sarah Vater. Here’s a summary of what Danielle and Sarah had to say about Sandra:

'Sandra and her husband Mark are exceptional foster carers who consistently demonstrate commitment, passion and a high quality of care to all the children they have cared for since 2001.

In February 2018, a child who had suffered life-threatening non-accidental injuries was placed in their care following her discharge from hospital. Sandra and Mark brought the child into their home with open arms and from the start, provided her with love, stability and compassion, which enabled her to make significant progress in her recovery. To this day, the child continues to amaze everyone around her as she makes remarkable progress.

Sandra, as the main carer, is faced with daily challenges as she ensures that she meets the physical and emotional needs of the child, attends medical appointments and meetings, as well as supports and promotes contact with the birth family. Sandra makes it look so effortless, despite the lack of sleep. What Sandra and Mark provide this child is beyond a safe and loving home environment, she is provided with acceptance and opportunities to enjoy a second chance at life and meet her full potential.'

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