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Covid-19: Information, guidance and resources to support you through the pandemic

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Please use the contact details most relevant to your query.


0300 303 3444 (option 1)

Please note, we are not currently accepting payments of fees over the phone. This can be done easily through SCWonline, either by credit or debit card or by setting up a Direct Debit. If you are experiencing difficulty accessing your account, please get in touch with us so we can assist.

Fitness to practise:

0300 303 3444 (option 2) If you have a concern about a social care worker, use the raise a concern online form.

Student finance:

0300 303 3444 (option 3)

Any other queries:

0300 303 3444 (option 4)

Please note that our central phone line, 0300 303 3444, is currently open between 10am and 2pm, Monday to Friday.

Our offices

Cardiff office

Social Care Wales, South Gate House, Wood Street, Cardiff, CF10 1EW

See map
St Asaph office

Social Care Wales, Unit 19, St Asaph Business Park, Glascoed Road, St Asaph, LL17 0LJ

See map