Hearings are held virtually on Zoom, so please check you can take part in a hearing on Zoom.
If you don’t have access to a device like an iPad, computer, or smartphone to take part on Zoom or you don’t know how to use Zoom, please let the fitness to practise officer know and they can help make arrangements for you to access Zoom.
You could use our equipment in our offices in Cardiff or St Asaph, so please let us know if you need to use our office.
To use Zoom you'll need:
- a computer/ laptop/ surface/ iPad/ smart phone with a microphone and a camera, which has a reliable and strong internet connection
- a quiet room with good lighting. The light should be coming from in front of you or above you. If the light is coming from behind you, it'll be difficult for people to see you
- the free Zoom app or join via your web browser (such as safari, internet explorer or google chrome). If you'd like help with this, please let us know before the hearing.
Watch this video about how hearings work on Zoom
Before the hearing
- the fitness to practise officer will send you an email invite with a link to join the hearing via Zoom
- a case presenter from Blake Morgan solicitors, who represent us in a hearing, will send you your witness statement before the hearing. Please have it with you during the hearing and make sure you've read through it.
On the day of the hearing
- please join the hearing via the link sent to you. The fitness to practise officer will have given you an approximate time to join and they will call or email you to let you know when we're ready for you to join
- as timings in hearings are unpredictable, there could be some delays which may affect when it'll be your turn to speak to the panel, this means you may have to wait until the panel is ready for you. We’ll keep you updated on the day on whether there are any delays
- please keep the day free as we can’t guarantee exactly what time you'll be called and when you’ll be finished.
Watch this video about who'll be at a hearing
During the hearing
- the clerk will be the first person you see, and they’ll check we can see and hear you ok. As you’ll be speaking to the panel about important matters, they’ll need to be reassured that you’re telling the truth. So the clerk will ask you if you would like to make an affirmation (which is a promise to tell the truth) or swear an oath on a holy book of your choice (please have this to hand)
- if you have any questions about the hearing or your role in the hearing as a witness, please ask the clerk
- the clerk will then move you to a breakout room (virtual room) where you’ll join the case presenter and fitness to practise officer who took your statement
- They'll talk through your statement and answer any questions you have
- when you’re ready to speak to the panel, the clerk will close the breakout room and you’ll join the panel in the hearing room. Please make sure your video is still on and your mic is off at this point.