Terms and conditions

Social Care Wales manages the websites socialcare.wales and gofalcymdeithasol.cymru.

We also run and look after other associated sites for your professional and personal use and viewing. By accessing and using our sites, you’re accepting these terms and conditions, which take effect from the date you first access and use them.  

These terms apply to your use of all Social Care Wales websites. Additional terms may apply to specific services (such as SCWonline) and those will take precedence where relevant.
 

We run a series of online sites:

• jobs.socialcare.wales
• The Insight Collective
• National Social Care Data Portal for Wales
• A Question of Care
• SCWonline
• WeCare Wales.

You’ll need to sign up to use services on some of our websites. You can find more information about this in our privacy notice.

You don’t have to ask permission to link directly to our web pages and we’re happy for you to link to information that’s hosted on our site.

But you must not load our web pages into frames on your site because our web pages should load into a user's entire window.

If you’d like to include our web pages in a portal site, get in touch with our marketing and communications team at communications@socialcare.wales.

You’ll need to give us your name, address, telephone number, email address, a description of your portal site and tell us why you’d like to include our web pages on your portal site.

We’re not responsible for the content or reliability of any websites we link to from our sites.

While we may link to third party websites, products or services on our sites, it doesn’t mean we endorse them in any way.

We can’t guarantee these links will always work and we have no control over whether the pages we link to are available.

We regularly check the links on our websites, and remove or fix any broken links we find.

We’re not responsible for:

• the protection of any information you give to these websites
• any loss or damage that may come from your use of these websites, or any other websites they link to.

You agree to release us from any claims or disputes that may come from using these websites.

You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.

The names, images and logos identifying Social Care Wales, WeCare Wales, the Accolades and the Caring in Welsh award belong to us.

You must not copy or use our logos or any third-party logos accessed from our sites without our approval as the copyright owner.

To ask to use our logos, get in touch with our marketing and communications team at communications@socialcare.wales.

You can ask us to remove content from our websites. We’ll remove content:

• to comply with data protection legislation covering people's rights and freedoms
• if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory.

To ask us to remove content, get in touch with our marketing and communications team at communications@socialcare.wales.

You’ll need to send us the content’s web address (URL) and explain why you think it should be removed. We’ll reply to let you know if we’ll remove it.

We remove content at our discretion in discussion with the team or organisation responsible for it. You can still request information under the Freedom of Information Act and the Data Protection Act.

You can our social media house rules here.

We make every effort to check and test material at all stages of production. You should run an anti-virus program on all material downloaded from the Internet.

We can’t accept responsibility for any loss, disruption or damage to your data or your computer system that may happen while you’re using material that comes from our websites.

When using our websites, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.

You must not try to gain unauthorised access to our websites, the servers on which they're stored or any server, computer or database connected to them.

You must not attack our websites in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to our websites to the relevant law enforcement authorities and share information about you with them.

While we make every effort to keep our websites up to date, we can’t provide any guarantees, conditions or warranties that the information (including third party content, products or services) will be:

• current
• secure
• accurate
• complete
• free from bugs or viruses.

We’re not liable for any loss or damage that may come from using our websites. This includes:

• any direct, indirect or consequential losses
• any loss or damage caused by civil wrongs, breach of contract or otherwise
• the use of our websites and any websites we link to or from
• the inability to use our websites and any websites we link to or from.

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that might happen. This includes (but isn’t limited to) the loss of your:

• income revenue
• salary, benefits or other payments
• business
• profits or contracts
• opportunity
• anticipated savings
• data
• goodwill or reputation
• tangible property
• intangible property, including loss, corruption or damage to data or any computer system
• wasted management or office time.

We may still be liable for:

• death or personal injury arising from our negligence
• fraudulent misrepresentation
• any other liability that can’t be excluded or limited under applicable law.

Please check these terms and conditions regularly. We can update them at any time.

You’ll agree to any changes if you continue to use our websites after the terms and conditions have been updated.

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have that relates to these terms and conditions, or your use of our websites (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

As a Welsh Government sponsored body, we’ve developed our terms and conditions based on the terms and conditions on GOV.UK and GOV.WALES.