Following a varied career in industry and the retail sector, Sue took a break from paid work to become a full time carer and parent. She then restarted her higher education and worked with several voluntary organisations.
Sue joined the NHS in 1992, moving from Public Health Medicine into various management roles. Sue's experience in the voluntary sector brought her to the sharp end of meeting the needs of children, young people and adults with disabilities. This stimulated her interest in a career within the field of health, social care and housing. Her previous NHS roles focussed around the planning, commissioning and delivery of health services (primary, community, acute and tertiary) in South East Wales, with a particular interest in the interface between NHS and external organisations.
Between 2006 and 2012, Sue undertook a range of Joint Director roles with responsibility for planning, commissioning and operational delivery of a range of health, social care and housing services. This encompassed the role of Statutory Director of Social Services, which she retained as Chief Officer of Social Care and Housing with Torfaen County Borough Council until July 2016, when she became Chief Executive of Social Care Wales.
Sue has a keen interest in promoting the importance of the role of social care in helping to safeguard and improve people's lives, through empowerment as well as support. Sue is keen to use her own experience of being an unpaid carer to help ensure that a citizen centred approach to social care is experienced across Wales.