Dealing with concerns

How we deal with concerns

Find out how we deal with concerns raised about registered persons and what to expect from us if a concern is raised.

How to raise a concern

Anyone can raise a concern with us, as long as they provide us with the details we need to consider it further.

Raise a concern about a social care worker

An online form for employers, workers or members of the public who want to raise a concern about a social care worker.

Codes of Practice and guidance

Information about the codes and what you, if you are receiving care and support, should expect from social care workers.

Hearings

Information on how hearings work, what hearings are coming up and the outcomes of past hearings.

Help and advice

Help and advice for people involved in fitness to practise cases, hearings, or who have contacted us about a concern.