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Dealing with concerns

Information about our Codes of Professional Practice and the standards we expect people working in social care to follow, and how we deal with concerns about registered persons.

  • Codes of Professional Practice

     Information about the Codes of Professional Practice, practice guidance and supporting resources, and what people can expect from social care workers. 

    • Dealing with concerns
  • How we deal with concerns

    Find out how we deal with concerns raised about registered persons and what to expect from us if a concern is raised.
    • Dealing with concerns
  • Raise a concern about a social care worker

    An online form for members of the public, employers or workers who want to raise a concern about a social care worker.
    • Dealing with concerns
  • Investigating concerns in your workplace

    How to carry out an investigation within your workplace.

    • Dealing with concerns
  • Hearings

    Information on how hearings work, what hearings are coming up and the outcomes of past hearings.
    • Dealing with concerns
  • Help and advice

    Help and advice for people involved in fitness to practise cases, hearings, or who have contacted us about a concern.
    • Dealing with concerns
  • Being a witness for Social Care Wales at a hearing

    Being a witness for Social Care Wales at a hearing
    • Dealing with concerns
  • Fitness to practise hearings rules and guidance

    These rules explain the process we must follow before, during and after a fitness to practise panel hearing, and how a hearing should be run.
    • Dealing with concerns