Dealing with concerns

Managing concerns locally

How we deal with concerns

Find out how we deal with concerns raised about registered persons and what to expect from us if a concern is raised.

Raise a concern about a social care worker

An online form for members of the public, employers or workers who want to raise a concern about a social care worker.

Codes of Professional Practice and guidance

Information about the codes including what people using care and support should expect from social care workers.

Hearings

Information on how hearings work, what hearings are coming up and the outcomes of past hearings.

Help and advice

Help and advice for people involved in fitness to practise cases, hearings, or who have contacted us about a concern.

Being a witness for Social Care Wales at a hearing

Being a witness for Social Care Wales at a hearing

Fitness to practise hearings rules and guidance

These rules explain the process we must follow before, during and after a fitness to practise panel hearing, and how a hearing should be run.