Information about the Codes of Professional Practice and practice guidance.
From 1 July 2026, social care workers will need to follow our updated codes.
Information about our Codes of Professional Practice and the standards we expect people working in social care to follow, and how we deal with concerns about registered persons.
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- Dealing with concerns
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How we deal with concerns
Find out how we deal with concerns raised about registered persons and what to expect from us if a concern is raised.- Dealing with concerns
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Raise a concern about a social care worker
An online form for members of the public, employers or workers who want to raise a concern about a social care worker.- Dealing with concerns
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Investigating concerns in your workplace
How to carry out an investigation within your workplace.
- Dealing with concerns
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Hearings
Information on how hearings work, what hearings are coming up and the outcomes of past hearings.- Dealing with concerns
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Help and advice
Help and advice for people involved in fitness to practise cases, hearings, or who have contacted us about a concern.- Dealing with concerns
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Being a witness for Social Care Wales at a hearing
Being a witness for Social Care Wales at a hearing- Dealing with concerns
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Fitness to practise hearings rules and guidance
These rules explain the process we must follow before, during and after a fitness to practise panel hearing, and how a hearing should be run.- Dealing with concerns