The service manager is responsible for overseeing the planning and delivery of projects, services and initiatives in line with organisational aims.
Last updated: 25 July 2022
Current qualification accepted
Past qualifications
Social Work qualification approved by Social Care Wales
MSC OM5 (Operational Management)
MSC SM5 (Strategic Management)
NVQ 5 Commissioning, Procurement and Contracting for Care Services
NVQ 4 Management (Assessed in a Social Care Setting)
NVQ 4 Care
Induction requirements
It is the responsibility of employers and the service provider to make sure that everyone working at the service receives an induction that’s appropriate to their role – this includes managers. This induction is expected to be robust and accessible to prepare them for new and changing roles and responsibilities.
