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When serious concerns arise in the workplace about an employee's conduct, you may need to conduct an investigation.
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Your investigation is important so that the facts can be determined and evidence can be gathered to help give an accurate and objective picture of what happened.
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We've developed a set of principles which may help your investigation.
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These principles won't tell you how to do an investigation,
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but are things to consider.
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Your organization should have clear policies and procedures in place.
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To guide any local investigation and decisions.
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Many concerns are better managed internally by employers because they're closer to the sources of risk, and therefore better able to recognize and manage them.
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It's important to have a clear investigation plan to ensure all the key facts are being investigated, and only relevant information is collected.
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Everyone has the right to be treated fairly, equitably and proportionately.
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There's no place for discriminatory behavior in social care.
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It's important to understand your lawful responsibilities.
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People with protected characteristics are protected in law from discrimination under the Equality Act.
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when reviewing decisions and actions,
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consider whether bias unconscious or conscious
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or discrimination could have been a factor in an incident.
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Concern investigation
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or disciplinary process and take action to address it.
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A person centered approach will help make sure everyone involved is treated with respect and dignity throughout the process.
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This will help them to feel confident, to take part in the investigation, and to give an open and honest account of what happened.
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Act quickly and openly.
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Begin your investigation as soon as possible.
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This will reduce any delays in taking action
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And evidence can be gathered while it's fresh in everyone's minds.
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throughout the process, it's important to communicate openly and honestly with those involved,
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sharing information where appropriate,
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Keep records of all evidence and decisions
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as you work along your investigation plan.
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Well documented evidence will support any decisions being made and is essential for appeals, employment tribunals.
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And when referrals have been made to other agencies like Social Care Wales, Fitness to Practice team,
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the police
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or safeguarding teams.
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Following these principles will support you to reach a fair outcome.
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For more information and resources on investigations and our Fitness to practice process,
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Please go to Social Care Wales.