1
01:00:04,119 --> 01:00:06,480
The Codes of Professional Practice for social care workers
2
01:00:06,480 --> 01:00:10,679
and employers set the standards expected of people working in social care in Wales,
3
01:00:10,679 --> 01:00:12,519
helping to keep the public safe.
4
01:00:13,000 --> 01:00:19,280
They’re a guide to help all workers in social care in Wales.
5
01:00:19,280 --> 01:00:27,639
They guide on how to offer care that’s best for the person
6
01:00:27,639 --> 01:00:33,239
we’re looking after and make sure that care’s safe for each person.
7
01:00:36,039 --> 01:00:38,960
To ensure that we've got the boundaries set,
8
01:00:38,960 --> 01:00:45,119
people know what it is they're doing, staff know what they need to be working to and delivering on.
9
01:00:45,119 --> 01:00:49,440
To make sure that our residents have got choices, make sure that they’re listened to.
10
01:00:49,800 --> 01:00:54,239
Treat people with dignity and respect, make sure that people act with integrity,
11
01:00:54,239 --> 01:00:57,800
making sure that our workers are accountable for the actions that they take
12
01:00:57,800 --> 01:01:00,639
and just make sure that people are safeguarded and protected.
13
01:01:00,880 --> 01:01:07,000
The codes set the standard for social care practitioners and the expectations placed upon them to support children,
14
01:01:07,000 --> 01:01:08,320
young people and their families,
15
01:01:08,320 --> 01:01:13,960
ensuring confidentiality, accountability, promoting their rights and safeguarding.
16
01:01:15,039 --> 01:01:19,320
We need to put the individual first. We need to respect the individuals we take care of.
17
01:01:19,320 --> 01:01:22,320
We need to promote equality and diversity.
18
01:01:22,320 --> 01:01:24,679
We need to respect confidentiality.
19
01:01:26,719 --> 01:01:36,239
It gives them a clear guide so they know what they must do to do the job properly and safely for everyone.
20
01:01:36,519 --> 01:01:41,599
It helps and guides us in being able to provide outstanding care
21
01:01:41,599 --> 01:01:46,599
and also to be able to know if we are actually providing the right care.
22
01:01:47,119 --> 01:01:53,760
It provides a framework for us to go by and helps us provide person-centered and ethical care.
23
01:01:56,800 --> 01:02:00,440
Having open conversations with them, asking them the questions,
24
01:02:00,440 --> 01:02:04,920
because sometimes when you mention the Codes of Practice to our colleagues,
25
01:02:04,920 --> 01:02:10,159
they can sometimes sort of become a little frightened, but really they're already doing it,
26
01:02:10,159 --> 01:02:15,320
they're already making sure that people have got choices, even something as small as, you know,
27
01:02:15,320 --> 01:02:21,039
their choices of what they're going to wear, what people want to have to eat, where would they like to sit,
28
01:02:21,039 --> 01:02:26,000
what activities is it they would like to do, it's helping them sort of build how they want their life to look.
29
01:02:26,360 --> 01:02:31,960
Their day-to-day practice, I include, you know, frequent supervision, daily check-ins and monitoring.
30
01:02:31,960 --> 01:02:33,679
We have reflective practice,
31
01:02:33,679 --> 01:02:38,960
ensuring that training is kept up to date and looking at what training might be supporting the staff team
32
01:02:38,960 --> 01:02:40,320
with their own development,
33
01:02:40,320 --> 01:02:47,519
frequent audits on young people's plans and goals to ensure that they're working to promote their outcomes,
34
01:02:47,519 --> 01:02:52,960
whether it's something like supporting them to get back into school or just what matters to that child,
35
01:02:52,960 --> 01:02:56,920
learning how to play the guitar, so doing frequent checks to make sure that we're working.
36
01:02:57,480 --> 01:03:02,159
So really the codes are actually the same as what we would want for ourselves,
37
01:03:02,159 --> 01:03:03,840
but for the staff to understand
38
01:03:03,840 --> 01:03:10,199
that they have to ensure that the residents themselves have their choices on everything.
39
01:03:13,559 --> 01:03:19,519
Excellent communication, you know, that is key because if we don't have that then we're not aware of what's happening,
40
01:03:19,519 --> 01:03:23,639
what's going on, you know, what's planned and working as a team.
41
01:03:23,639 --> 01:03:24,639
We work as a team.
42
01:03:24,880 --> 01:03:33,079
The codes have helped make decisions for individuals every day actually, so we've got activity coordinators,
43
01:03:33,079 --> 01:03:36,159
so as part of a risk assessment we put in place,
44
01:03:36,159 --> 01:03:43,320
we had a gentleman who really wanted to go out to one of the local piers to have some donuts and a coffee
45
01:03:43,320 --> 01:03:47,119
to celebrate for his birthday, so this was put in place for him.
46
01:03:47,360 --> 01:03:52,679
The decisions were, the residents themselves, but tailored with the help and guidance
47
01:03:52,679 --> 01:03:55,360
from ourselves as a management and staffing team.
48
01:03:55,840 --> 01:04:01,159
A young person came to us using a phone in quite an unsafe way, the staff team were quite anxious
49
01:04:01,159 --> 01:04:03,400
and unsure about this
50
01:04:03,400 --> 01:04:05,400
and wanted to be quite restrictive.
51
01:04:05,440 --> 01:04:08,519
It was about how we could work with that young person to do it safely.
52
01:04:08,880 --> 01:04:12,480
We did a bit of a risk assessment, clear planning with that young person,
53
01:04:12,480 --> 01:04:16,159
some key worker sessions on education about safe use of the phone
54
01:04:16,159 --> 01:04:20,960
and set out the clear boundaries and expectations with a gradual increase of phone use,
55
01:04:20,960 --> 01:04:26,880
to make sure it was done safely and still working to promote that young person's right to a normal development.
56
01:04:28,639 --> 01:04:33,800
Putting these principles into practice every day helps keep people safe and shows that social care
57
01:04:33,800 --> 01:04:36,000
is a trusted and respected profession.