Impact report: 2023 to 2024

It’s no secret that the social care and childcare, play and early years sectors are experiencing serious difficulties due to tighter budgets, staffing issues and the cost-of-living crisis. The pandemic also had a significant effect on the workforce and our communities, especially for people who rely on good quality care and support and their carers. There’s greater pressure on the sectors caused by more families living in poverty, and increased demands because of an ageing population and higher life expectancy.

We don’t underestimate the challenges, but we believe we have significant opportunities to support improvements for the people of Wales. We can’t achieve these changes alone. We know it’s a journey together and we all have a part in contributing to the outcomes we have and being clear on what our impact has been.

It's our priority to work with others to solve these workforce issues. We must act quickly and work together to deal with existing challenges and attract new people into the workforce. We need to create the right conditions to allow people to provide quality services. 

Despite the challenges, our care workers are continuing to go above and beyond to provide excellent care and support for the people of Wales. We know there are tens of thousands of hard-working, dedicated and committed social care, childcare, play and early years workers providing high quality care and support day-in, day-out to people of all ages and circumstances, supporting them to thrive and achieve the things that matter most to them.

We want to say a big thank you to everyone working in the social care, childcare, play and early years sectors for their continued hard work, commitment and professionalism in these challenging times.

Diolch yn fawr

Sue Evans, our Chief Executive, and Mick Giannasi, our Chair