Videos that explain social care and how it works in Wales

Video transcript for ‘What is social care?’

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Social care provides support to people of all ages

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living in communities across Wales,

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day and night, 365 days a year.

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People access care and support for various reasons.

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It could be to get support to establish safe and stable environments,

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to manage their physical and mental health or to live independently.

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Unpaid carers who provide care and support

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to family members or friends can also access social care.

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The term ‘social care’ covers a range of activities

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such as practical and emotional support, providing information,

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advice and equipment, safeguarding and personal care.

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Social care can take place in a range of settings,

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including people's homes, care homes,

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day centres, hospitals, or in other community locations.

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It is provided by organisations, including local authorities,

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private companies, charities, and not-for-profit organisations.

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A significant amount of care is also provided by unpaid carers.

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Tens of thousands of highly-skilled, well-qualified

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professionals work in social care in more than 75 roles.

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Most social care workers in Wales must register

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with Social Care Wales and follow codes of professional practice.

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The Codes set standards of behaviour to support people's safety and well-being.

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Social care workers support people to express what's important to them

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and set goals by building meaningful relationships that value people's

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experiences, language and culture.

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They support people to identify and make the most

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of their personal strengths, skills and support networks,

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including family, friends and resources in their local community.

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They work with people in crisis situations and over the longer term.

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Social care organisations work with other professions such as health, education

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and the police to provide services with integrity, empathy and expertise.

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A social care worker to me would be,

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amazing, fantastic, and caring,

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and help me live a normal life.

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To find out more about social care,

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visit socialcare.wales

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Want a career in care, visit

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wecare.wales.

Video transcript for ‘How does social care work in Wales?’

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How does social care work in Wales?

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Social care is vital to many peoplein Wales, but it's often misunderstood.

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What does social care do?

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It's a broad term that describes careand support, enabling people of all ages

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to manage their day to day lives,

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often when they're facing difficult and complex challenges.

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Social care support can include advice

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connecting people with local communities,

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establishing safe and stable

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living environments,

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and providing personal care.

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It also provides emotional support

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for people to manage their physical and or mental health.

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Unpaid carers can access support too.

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Accessing social care.

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There are 22 local authorities in Wales who play a key role

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in organising and connecting people with the right care and support.

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Local authorities use an assessment process

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to understand people's strengths and care and support needs.

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They assess whether people's needs are eligible

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for local authority support and funding,

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with some individuals required to pay towards their social care services.

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Across Wales, more than one in 50 people have a care and support plan

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which sets out what matters to them

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and how they will be supported to achieve their personal well-being outcomes.

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Who provides social care in Wales?

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More than 300,000 unpaid carers provide care and support across Wales.

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They can be any age,

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are often family members or friends,

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and can also access social care support for themselves.

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Over 1200 organisations provide social care services in Wales.

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Most are private businesses or third-sector organisations,

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for example, charities.

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These organisations employ more than 84,000 care and support workers.

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Local authorities can provide people with payments

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towards the cost of their care and support.

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These are called direct payments, and many people

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use them to employ their own social care workers.

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How are high standards maintained across social care in Wales?

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Regulation.

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In Wales, social care services

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are regulated by Care Inspectorate Wales.

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They register, inspect and take action

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to improve the quality and safety of services.

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Most social care workers are regulated by Social Care Wales.

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This means they must register, achieve specific qualifications

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and follow codes of professional practice.

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Legislation.

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Social care services are bound to national legislation such as,

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the Social Services and Well-being Wales Act 2014.

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The act ensures that services work with people

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accessing care and support to identify what matters to them.

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Social care organisations also work with partners such as the police, health,

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education, housing and charities to make the best use of resources.

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The person accessing care and support must remain at the heart of the process.

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To find out more about social care, visit socialcare.wales

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Want a career in care?

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Visit wecare.wales