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The Codes of Professional Practice for social care workers
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and employers set the standards expected of people working in social care in Wales,
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helping to keep the public safe.
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They’re a guide to help all workers in social care in Wales.
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They guide on how to offer care that’s best for the person
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we’re looking after and make sure that care’s safe for each person.
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To ensure that we've got the boundaries set,
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people know what it is they're doing, staff know what they need to be working to and delivering on.
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To make sure that our residents have got choices, make sure that they’re listened to.
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Treat people with dignity and respect, make sure that people act with integrity,
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making sure that our workers are accountable for the actions that they take
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and just make sure that people are safeguarded and protected.
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The codes set the standard for social care practitioners and the expectations placed upon them to support children,
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young people and their families,
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ensuring confidentiality, accountability, promoting their rights and safeguarding.
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We need to put the individual first. We need to respect the individuals we take care of.
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We need to promote equality and diversity.
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We need to respect confidentiality.
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It gives them a clear guide so they know what they must do to do the job properly and safely for everyone.
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It helps and guides us in being able to provide outstanding care
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and also to be able to know if we are actually providing the right care.
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It provides a framework for us to go by and helps us provide person-centered and ethical care.
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Having open conversations with them, asking them the questions,
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because sometimes when you mention the Codes of Practice to our colleagues,
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they can sometimes sort of become a little frightened, but really they're already doing it,
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they're already making sure that people have got choices, even something as small as, you know,
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their choices of what they're going to wear, what people want to have to eat, where would they like to sit,
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what activities is it they would like to do, it's helping them sort of build how they want their life to look.
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Their day-to-day practice, I include, you know, frequent supervision, daily check-ins and monitoring.
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We have reflective practice,
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ensuring that training is kept up to date and looking at what training might be supporting the staff team
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with their own development,
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frequent audits on young people's plans and goals to ensure that they're working to promote their outcomes,
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whether it's something like supporting them to get back into school or just what matters to that child,
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learning how to play the guitar, so doing frequent checks to make sure that we're working.
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So really the codes are actually the same as what we would want for ourselves,
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but for the staff to understand
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that they have to ensure that the residents themselves have their choices on everything.
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Excellent communication, you know, that is key because if we don't have that then we're not aware of what's happening,
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what's going on, you know, what's planned and working as a team.
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We work as a team.
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The codes have helped make decisions for individuals every day actually, so we've got activity coordinators,
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so as part of a risk assessment we put in place,
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we had a gentleman who really wanted to go out to one of the local piers to have some donuts and a coffee
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to celebrate for his birthday, so this was put in place for him.
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The decisions were, the residents themselves, but tailored with the help and guidance
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from ourselves as a management and staffing team.
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A young person came to us using a phone in quite an unsafe way, the staff team were quite anxious
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and unsure about this
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and wanted to be quite restrictive.
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It was about how we could work with that young person to do it safely.
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We did a bit of a risk assessment, clear planning with that young person,
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some key worker sessions on education about safe use of the phone
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and set out the clear boundaries and expectations with a gradual increase of phone use,
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to make sure it was done safely and still working to promote that young person's right to a normal development.
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Putting these principles into practice every day helps keep people safe and shows that social care
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is a trusted and respected profession.
