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New fitness to practise well-being support service launches
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New fitness to practise well-being support service launches

| Social Care Wales

We want to support and reassure those taking part in our fitness to practise investigations and hearings, and help make the process as easy as possible for those involved.

So we’ve launched a new ‘fitness to practise well-being support’ programme to help guide, support and reassure those involved in the process.

The programme includes:

  • useful information and videos

We’ve published new web pages, which include lots of information and videos about what to expect from the fitness to practise process.

  • support for those involved in a fitness to practise investigation

We’re working with Wellbeing Solutions to provide a free, independent and confidential well-being assistance helpline for anyone involved in a fitness to practise investigation.

Wellbeing Solutions is available 24 hours a day, 365 days a year to give advice about finances, work, well-being and counselling support. You can contact Wellbeing Solutions on 0808 169 8691.

  • support for those asked to give evidence at a fitness to practise hearing

Sometimes we ask people who’ve given us a witness statement to attend a hearing. We understand that being a witness can be stressful, so we’re also working with Victim Support to provide support to anyone called to give evidence at a hearing.

Victim Support can provide witnesses with support, guidance and advice throughout the process. You can contact Victim Support on 0808 196 8638.

We hope our two support services, along with our new web pages and videos, will help encourage people to take part in investigations, and hearings if they’re asked to attend.

David Pritchard, our Director of Regulation, said: “As the regulator for social care workers in Wales, it’s our duty to keep people using care and support services safe.

“We hope our new well-being support programme will provide those taking part in our fitness to practise and hearings process with useful and reassuring information, guidance, advice and support, during what can be a difficult and stressful time.”

Find out more about our fitness to practise well-being support service