Support positive cultures with our new guide

Together with Care Inspectorate Wales, we’ve created a guide to help you build and grow positive cultures in your organisation.

Our Supporting positive cultures guide will help you provide better services and improve outcomes for people who provide and use care and support.

The guide brings together the key principles of positive cultures and has links to resources to help you to start using the principles.

It also features videos from inspirational leaders in social care, sharing their advice and personal experiences of creating positive cultures.

Sarah McCarty, Chief Executive of Social Care Wales, said:

“An organisation’s culture is crucial to the care and support it provides.

“Culture affects the outcomes of people who use care and support and the well-being of staff within the organisation.

“We’re really pleased to launch the new Supporting positive cultures guide, to help organisations build, maintain and improve cultures. We know that positive cultures lead to positive care and better outcomes for everyone.

“This is a resource for everyone working in social care. From care managers and commissioners to policy-makers – it provides a shared framework to develop and discuss culture and how to build on good practice.”

Gillian Baranski, Chief Inspector of Care Inspectorate Wales, said:

"This will be an invaluable resource to support organisations in creating environments where people receiving care and the staff who support can thrive.

“Ensuring social care services have positive cultures requires purposeful leadership and ongoing commitment.

“We're proud to have collaborated with Social Care Wales to provide practical guidance about building cultures that enhance care quality and improve outcomes for everyone."

Read the guide