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Adult care home worker registration

Information about the registration of adult care home workers, including how to register, guidance for employers and what happens after workers become registered.

Who are adult care home workers?

Adult care home workers are workers who are employed by a care home service providing accommodation together with nursing or care at a place in Wales. Care home services are registered with the Care Inspectorate Wales (CIW).

Job titles may not be called ‘adult care home worker’, but if a worker provides care and support to adults in an accommodation and care setting and the place of work is registered with CIW they will need to register with us.

If qualified nurses are only providing nursing care then they wouldn’t need to register with us, however, they will need to register if they are providing care and support as described above. Even if a nurse is registered with the Nursing and Midwifery Council (NMC) they will still need to register with us if they fall within the definition of an adult care home worker.

Watch our case study videos to hear what it’s like to register as an adult care home worker.

When do workers need to register?

The Register opens to adult care home workers on a voluntary basis from 1 April 2020.

How to register

There are several ways to register before registration becomes mandatory for adult care home workers from October 2022.

1. Register with a qualification

For workers who have a practice qualification Level 2 or 3 in health and social care (Diploma, QCF or NVQ) or equivalent.

Workers can also register using the City and Guilds Level 2 Health and Social Care: Core, but will then need to complete the full Level 2 or 3 in health and social care (Diploma, QCF or NVQ) within three years.

Next steps:

2. Register by employer assessment

Employers can confirm their workers’ application to register after assessing their understanding against a list of areas.

The Employer must be confident that the worker has the necessary understanding, as set out in the employer’s assessment. The employer completes this assessment by confirming the information in their SCWonline account when a worker submits an online application. Online applications will also need to be endorsed by the employer.

Social care workers who use the employer assessment route to register will need to complete one of the qualifications listed in the qualification framework within the first three-year period of registration.

Read our frequently asked questions about the new employer assessment.

3. Register following induction

Please note the Principles and Values and All Wales induction framework will only be able to be used as evidence to Register up to October 2022, after which workers will need to use different evidence to show they are suitable to join the Register as these will no longer be accepted.

Workers who are new to social care can register by completing the All Wales induction framework or the Social Care Wales Principles and Values Award.

Next steps:

Managers will be able to support with the option which is most suitable for a worker to complete.

The All Wales induction framework for health and social care (AWIF) is a workbook based course which covers the principles, values, knowledge and skills workers need to carry out their role competently. The next steps are:

  • There are five sections to the AWIF, each section contains progress logs and workbooks to support the worker in their learning.
  • The worker will need to complete the workbooks and have these assessed by their manager, who will be able to provide the worker with a certificate of completion.
  • Submit the certificate as evidence to support the application to register.
  • Once registered, the worker will need to complete a required practice qualification by the time they have to renew their registration in three years’ time.

The Social Care Wales Principles and Values Award course and assessment (adults) is a question and answer workbook and online multiple choice assessment that managers will need to nominate a worker to complete. The worker will receive email notification of this with joining instructions. The next steps are:

  • When the worker has successfully completed the course and assessment, submit the certificate as evidence to support the application to register.
  • Once registered, the worker will need to complete a required practice qualification by the time they have to renew their registration in three years’ time

4. Register with experience if a worker doesn’t have a required qualification

For workers who have worked for three of the past five years in a relevant social care role but have no recognised qualification. Managers will assess workers against the required competencies and provide a signed declaration to confirm your competence as a lawful, safe and effective practitioner.

Workers who register with their experience by having their competence confirmed before October 2022 won’t need a qualification to re-register.

Next steps:

  • Get the worker’s competence certified by their manager.
  • Once their manager has confirmed the worker’s competence, apply to register on SCWonline.

Read our guidance on the confirmed competence route.

Watch our videos about applying to register.

What is the registration fee?

The registration fee for registering as an adult care home worker is £30.

More information on registration fees.

What responsibilities do employers have?

As part of the application process, employers will be asked to:

See more information on employer responsibilities.

Watch our quick guide video for employers to understand how to manage any requests we make and actions we need you to take.

What happens after registration?

Workers will need to pay an annual fee to maintain their registration and submit an application to renew their registration every three years. This can be done through their SCWonline account.

More information on renewing registration.

Workers should also let us know when they have completed any training requirement on their registration. For example if they need to complete a qualification relevant to their role with in the first three years of being registered with us, they should send us their certificate once it has been awarded.

See our quick guide video about your responsibilities as a registered person.

What happens if workers don't follow the Code of Practice?

We will only look into a worker’s practice when a concern has been raised. We will consider whether a worker’s fitness to practise is impaired (negatively affected).

If a worker is not fit to practise they can be removed from the Register and won't be able to practice in Wales.

More information on how we deal with concerns.

Contact us

If you have a question or if you can't find what you are looking for get in touch with us.