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I looked after my mother-in-law
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who, sadly, was very ill and passed away.
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Then I knew that I wanted to do this type of work
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to try and make a difference
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to people here.
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I love working with different people.
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I feel I can make a difference to them,
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and that's what the job is all about.
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Sheila has been nominated for this award
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not just by myself, but by her work colleagues
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as they want Sheila to be recognised
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for all the hard work and dedication
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that she gives to all the residents
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that reside in Dolwen care home.
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Sheila goes above and beyond
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to make sure the residents are cared for
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and kept safe.
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She makes it her goal to get to know
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every resident in her care
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and to find out the little things that matter.
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The personal touches that do matter.
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Sheila is selfless,
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she'll give everything she can
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to the people she's looking after.
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Not just the residents,
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but the work colleagues as well.
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She will help out whenever it’s needed.
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She only lives round the corner
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from where she works.
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You ring her, she's there.
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We're short-staffed, she's there.
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She's dedicated to making others’ lives better
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and putting other people's needs
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before her own.
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People like Sheila are hard to find.
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I enjoy working with
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different clients every day,
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with different challenges and different needs.
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I love the variety
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and making a difference to them.
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And it's a joy coming in to work.
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I find it so rewarding and fulfilling,
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and that's why it's so important to me.