You may be an employer, a colleague, a whistle blower, someone who uses care and support or a member of their family.
The investigation is managed by one fitness to practise officer. If you’re the employer, the case officer will request information from you and will provide regular updates on the progress of the case.
Where concerns have been raised by anyone other than the employer or a professional body, for example another regulator, Care Inspectorate Wales or the Police, the case officer won’t be able to talk to you about what’s happening in the case.
Case officers will be able to explain the stages of an investigation to you and the different kinds of outcomes for our cases. Our investigations are complex, so they take time and often involve gathering witness evidence as part of the case.