My role is really varied.
I have a joint role, Service Director and
Responsible Individual.
As Service Director
my role involves ensuring that we deliver
really high-quality
service to the families we support.
The next part I suppose then
is Responsible Individual,
which is looking at the regulatory side
of the service.
Making sure that we are safe
and that our staff team feel
well supported,
and I really do that
alongside our manager.
So I nominated Lauren for this award
because she's
trusted by the whole staff team.
She's kind, thoughtful, passionate,
she leads by example.
Her commitment, her hard work,
her dedication
is just truly inspirational to the team.
One thing I love most about my job,
seeing the changes that families make.
To actually see them
come in, maybe on admission,
where they’ve got no confidence
or have lost trust in professionals.
Working with us
intensively for 14 weeks,
we're able to see them blossom and
be able to make the changes that are really
needed for their child to stay with them, hopefully.
She has time for everyone.
She has the patience of a saint.
She's able to give advice on anything.
Whenever I struggle in work,
Lauren will be the person that I go to.