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Village Support Services is a home
care provider. We're based in
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the south Wales valleys in Blackwood
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and we've been operating
for around 20 years.
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My mother-in-law, Mary, started the company
and our mantra has always been
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to value the staff, and I think it
speaks for itself when we've got
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members of staff who've been with us
since the start, so for 20 years.
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We started off and I used to
do weekends, I used to do all the caring.
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Caring, wages, everything, until I
managed to take a couple of people on
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in the office and I just
grew it from there really.
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We've been through bad times and
we've been through good times
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and we do pay our girls well,
and we do look after them.
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So, the connection with the Educ8 training
group and Village Support Services is
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we've worked
with them since 2013, supporting them
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with their apprenticeships
for their staff's learning and development.
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Feedback from the apprentices is that
they feel really supported and that
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they know their families as well,
which really makes them feel part
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of the business.
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We're not making a product,
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we are working with people and
to value people that support people
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it's essential and I think
by valuing each carer,
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regardless of what level
you are in terms of your management level,
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I think they respect you more
and you respect what they do
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and you've got a shared goal
together as well then.