Video to help employers understand how to manage requests and actions
The purpose of this video is to help employers understand how to manage requests and actions from Social Care Wales.
We will show you the different sections, and how to use them.
The ‘My Organisations’ section is where you manage all requests relating to your employees’ applications and registrations.
Select your organisation from the dropdown on the page.
In your organisation page you will find a menu relating to each employer action.
To see who has open applications from your organisation, click the ‘Applicants’ button.
Here you will see a list of all open applications for your organisation.
To endorse applications, click the ‘For Endorsement’ button.
You will see a list of all types of applications which need to be endorsed, separated by type; to include applications, renewals, and changes in registration.
If you are a lead signatory, you will see all outstanding endorsements for your organisation.
Additional signatories will only see the endorsements where they have been selected to endorse by the applicant.
To action these endorsements, click the arrow on the right-hand side.
You can view the type of form to ensure that the information provided by the applicant is correct.
You can then endorse the application by clicking the ‘Endorse’ option and completing all the fields on the endorsement form.
You’ll need to confirm that the employment start date provided by the applicant is correct and confirm that they have applied for the correct registration.
You’ll need to confirm that you have verified the applicant’s birth certificate, and select which additional form of identification you have verified.
This is only required if their latest DBS is outside of the last three years.
You’ll then need to provide details of the applicant’s DBS check, and confirm you have checked the applicant’s criminal and disciplinary sections of the application form.
You’ll also need to confirm that the applicant is suitably qualified, or working towards their qualification.
There is a section where you can provide any additional information you feel is relevant to the application.
For example, if there are any errors in the application, or if you cannot endorse it, you can tell us why here.
You must then read the declaration statements in the list below, and click the ‘Submit’ button to confirm the endorsement.
To confirm that there are no issues preventing someone being removed from the Register, click the ‘Removal Employer Confirmation’ button on the organisation page.
If there are outstanding issues relating to conduct which have not been reported to us, you must let us know.
Click on the arrow on the right and select confirm which will take you to the confirmation form.
You will need to read the confirmation statements, and tell us if that person has left your employment.
You must then either confirm that there are no reasons the individual can be removed, or you can select the option to state that you cannot confirm.
If you select this option, you will need to tell us why in the ‘Additional information’ box below.
Once complete, you can click the submit button.
If you need to tell us of any changes to your organisation’s details, select the ‘Edit Organisation’ button on the main page.
Here you can tell us of any changes to address or contact details.
Only lead signatories have access to do this.
In the ‘Registered Persons’ section, you will find a list of all registered persons who have current employments at your organisation.
You will be able to see their names, job titles, registration numbers (or SCRs), the dates they were registered and the dates they are due to renew their registration.
You can also see if there are any outstanding compliances relating to their registration, such as qualification requirements.
If someone has left your organisation, you need to tell us. Click the arrow next to their record, and select ‘Edit’.
On the next page, click the arrow on the right and select ‘End Employment’ to confirm that they have left your organisation.
You’ll need to tell us the date they left as well as the reason for leaving.
Once saved and submitted on the next page, that person will not appear in your list of registered persons.
You must tell us about any issues relating to the fitness to practice of your employees.
To do this, select the ‘Report a fitness to practice issue’ button on the main page.
Click the ‘Raise a Concern’ button on the page which will take you to the online form on our Website.
You can manage the signatories for your organisation by clicking the ‘Signatories’ button on the main page.
Only lead signatories have access to this function.
You will see a list of all the signatories for your organisation separated by the different types.
You can edit the details of, or remove signatories by clicking the arrow next to their name.
To edit a work address or job title of a signatory, click the edit button and complete the details on the next page.
To remove a signatory, select the option from the arrow.
Complete the form by telling us the date this is to take effect from.