Domiciliary Care Manager
[00:00:01] The Raglan Project it’s about looking after the person as a whole, more their emotional needs than their physical needs.
[00:00:08] The physical and the practical needs go hand in hand, but once you’ve met the emotional needs you build such a deep relationship with the person.
[00:00:18] It think the Raglan Project is different because you are more involved with the families, you’re allowed to make your own decisions regarding their social well-being.
[00:00:29] Until you can build a relationship with somebody you can’t achieve anything anyway.
[00:00:35] But like the Raglan Project allowed us to work differently, build relationship and achieve excellent outcomes.
[00:00:43] It’s more what can we do with you rather than doing for.
[00:00:47] That’s the whole point of working with dementia is to do with.
[00:00:52] We have the community group now that runs once a month and we go out on trips, and it’s like a hub for the community and the supermarket and the shops, a lot of people feel a sense of, I don’t know what the word is, responsibility basically and they want to be involved in this.
[00:01:13] With bringing them to just the old Village Hall and the community bringing everybody together and the team, we found that when they knew they was going out the next day to a social or something, they couldn’t wait to get ready and they’d try and do it themselves as well.
[00:01:28] So they was getting a lot more independent.
[00:01:31] It’s not about sitting in a chair watching television, it’s being included and that is vital and that is the most important thing, that they’re included in their own being.
[00:01:42] It’s not about doing for them it’s about them wanting to do, and go shopping, have their hair done, all the things that they used to do.
[00:01:51] Having dementia shouldn’t stop it, they should lead a full life and a varied life like we do.
[00:01:57] So now we just see what people are like on the day.
[00:02:00] If they fancy a bath, they have one.
[00:02:02] If they don’t we can do it another time.
[00:02:05] We can go back to calls or just what they, what matters most to them that’s what we try and do.
[00:02:10] You see them actually bloom in front of your eyes.
[00:02:15] You go in and everything is what they want.
[00:02:18] That’s given them the confidence to build, you know, and do what they want to do.
[00:02:24] If they want to go into town and they go round the supermarket shopping together that’s what we do.
[00:02:29] They need control and their own voice, everybody is, I need it.
[00:02:34] You know, you wouldn’t like to be sitting there and just somebody do everything for you and you can’t even offer an opinion.
[00:02:40] And the people that we visit, just because they have dementia doesn’t anything away from them, they’re still human beings and that’s the way that the team, and hopefully the rest of Monmouthshire, treat everybody that we visit.