Social care workers feel valued by the people and families they support. But they also feel undervalued by the public and underpaid for the work they do, according to our survey of the registered workforce.
While 76 per cent feel valued by those they care for, just 44 per cent say the same about the general public, and 48 per cent about partner agencies like health staff and police.
Only 26 per cent of registered people are satisfied with their current level of pay, and 33 per cent say they’re finding it difficult to manage financially.
We worked with a company called Opinion Research Services (ORS) to pilot the survey, which asked questions about things like health and well-being, pay and conditions, and what people like about working in the sector.
The survey was carried out between March and May 2023. In total, 3,119 social care workers (six per cent of the registered workforce) responded, from a wide range of roles.
We weighted the results to see what they could tell us about the views of the entire registered social care workforce in Wales.
Most say they started working in social care because they wanted to make a difference to people’s lives (63 per cent), but more than a quarter claim they’re likely to leave the sector in the next 12 months (26 per cent).
The most common reason given for expecting to leave in the next 12 months is low pay (66 per cent), while feeling overworked (54 per cent) and poor employment or working conditions (40 per cent) are also significant factors.
Despite the challenges being faced by social care workers, 65 per cent say their morale is good either all or most of the time.