People want to live in their own homes with the support they need, when they need it. This is even when they have complex health, care and support needs. This page is about the five-year strategic plan for care and support at home. This is one of the three key areas of improvement identified for Social Care Wales to take forward this year.

Effective care and support at home makes a real difference to people’s lives. It can improve and sustain their independence and well-being. When it works well, it’s reliable, consistent, flexible and innovative.

We worked in partnership with a variety of stakeholders to develop a Strategic plan for care and support at home. The plan considers a wide range of evidence including reviews, reports and research. It gives a strong voice to people who need care and support, carers who need support and the workforce.

The evidence shows key areas that must be addressed if we want to improve well-being and focus on what matters to people. The plan uses the opportunities from recent legislation and policy changes. It takes a fresh view and joint approach for the longer-term benefit of people and communities.

Minister for Social Services and Public Health, Rebecca Evans, said: 

“We recognise domiciliary care as a sector of national strategic importance because it plays a crucial role in helping people to stay at home and maintain their independence. We are committed to supporting our partners to implement this new five-year plan, which will help us achieve our aim of improving social care for people across Wales.”

Sue Evans, Chief Executive of Social Care Wales, said: 

“People want to live at home for as long as they can, and care and support at home makes this possible. This new five-year plan recommends a systematic change that puts people’s needs first. It encourages people and organisations to work better together and highlights the areas that must change if we are to achieve this. There are lots of incredible people working in the social care sector who do an excellent job day-in, day-out.

"They’re crucial to the success of this plan and we must make sure they’re supported, too, as it can only be delivered with a confident, skilled and knowledgeable workforce. This plan was produced in partnership, and must be delivered in partnership, so we can have a strong, effective and flexible system that Wales can be proud of.”