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Commitment 3. establish workplace cultures where everyone is involved and informed

Guidance and resources to help establish workplace cultures where everyone is involved and informed.

People feel valued and respected when they have a voice and are included in change. This could be a change to how the organisation works or a change in the way you deliver care and support. In social care, early years and childcare, we understand the value of co-production. This is for people who work for us as well as the people we work with.

This links to the:

In an organisation this means:

  • there are regular and consistent methods of seeking the views of staff
  • staff have a voice in the decisions that affect them
  • staff are asked about their health and well-being, the working environment and how the organisation can improve
  • change and development is co-designed with staff
  • staff are informed of the results of their feedback
  • staff see action as a result of their input.

To do this, organisations can:

  • involve staff in changes to the organisation, including any changes to policies and procedures
  • establish ways for staff to have their voice heard, such as staff surveys, staff forums and representatives and information on unions
  • establish a well-being survey for staff, or similar method to help you understand what affects your staff well-being
  • clearly communicate with staff how you have taken action as a result of their input.

As a manager I:

  • get involved in changing and improving my organisation and encourage my staff to do the same
  • promote and take part in staff surveys and other opportunities to say how I’m feeling
  • share changes with staff that have happened as a result of their feedback.

As an individual I:

  • get involved in changing and improving my organisation
  • take part in staff surveys and other opportunities to say how I’m feeling
  • take time to look at the support available to me
  • don’t have to wait to be asked to make a suggestion or contribute to change.

Where can I see examples?

For organisations
First published: 12 June 2023
Last updated: 28 July 2023
Series last updated: 28 July 2023
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